To ensure availability and provide the highest level of service to all clients, we require the following scheduling policies to be observed.
Scheduling & Deposits
- A valid credit card is required on file at the time of scheduling.
- All required deposits must be paid at the time the appointment is booked.
- The deposit will be applied toward the total cost of services at the time of your appointment.
Cancellation & Rescheduling Policy
- We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.
- If proper notice is given and the appointment is rescheduled, the deposit will roll over to the new appointment date.
- If a client cancels with proper notice but chooses not to reschedule at the time of cancellation, the deposit will be
- An account credit.
- Refunded to the original form of payment.
Late Cancellations & No-Shows
- Appointments cancelled with less than 24 hours’ notice are considered a late cancellation.
- Failure to arrive for a scheduled appointment is considered a no-show.
- For late cancellations or no-shows:
- The deposit will be forfeited
- The card on file will be charged 50% of the total scheduled service cost
- If the card on file declines, an invoice will be sent to the email address on file
- Clients with unpaid balances will not be permitted to schedule future appointments until all fees are paid in full.
- After a no-show, a new deposit will be required to schedule any future appointment.
Acknowledgment
By scheduling an appointment with our med spa, you acknowledge and agree to this Scheduling & Cancellation Policy.
Client Acknowledgment & Authorization
By scheduling an appointment and providing my digital signature, I acknowledge that I have read, understand, and agree to the Med Spa’s Scheduling, Deposit, and Cancellation Policy.
I authorize the Med Spa to:
- Store my credit card information securely on file
- Apply my deposit toward the total cost of services at the time of treatment
- Charge my card on file for applicable late cancellation or no-show fees, including 50% of the total scheduled service cost, in accordance with the policy
- Send invoices to the email address on file if payment is declined
I understand that:
- All deposits are non-refundable
- Deposits may be forfeited under the terms outlined in the policy
- Failure to pay outstanding balances may result in restricted future scheduling until all fees are paid in full
I acknowledge that my digital signature constitutes my legal signature and is binding to the same extent as a handwritten signature.
